ring2order

Tailored restaurant support

Extra help.
When you need it.

Calls answered. Orders taken. Tables booked.

ring2order™ answers your restaurant's phone, takes pickup and delivery orders, and sends them straight to your kitchen, so your team can stay focused on the food.

Discover our service See how it works
Illustration of a restaurant counter with a phone taking a call, an order ticket printing and a pickup bag ready

Less time on the phone. More time on your food.

A service built around your restaurant

More than answering the phone

Your customers expect a helpful answer every time they call. Your team needs to stay focused on the kitchen and the dining room. ring2order brings call handling, order taking and customer requests together in one service set up for your restaurant.

Every order and call shows up in your online dashboard, with the call recording and a written transcript.

  • Every call answered

    Day or night, busy or quiet. No hold music, no missed orders.

  • Speaking your customers' language

    Callers can order in the language they're most comfortable with.

  • Orders through to your kitchen

    Orders land in your dashboard and can print as kitchen tickets.

  • Reservations made easier

    Bookings by phone and from your website, plus a waitlist kiosk for walk-ins.

  • Pickup and delivery

    Delivery addresses are checked against your delivery area before the order is placed.

  • Support when you need it

    Calls can be passed to your staff, and messages are saved for callbacks.

Illustration of a phone showing an incoming call answered by ring2order

How ring2order works

We handle the details, so you can focus on your restaurant.

  1. Your customer calls

    Forward your restaurant's calls to the ring2order assistant: every call, or just the ones your team can't get to.

  2. We take care of the request

    A friendly virtual host answers questions from your menu and hours, takes the order and reads it back.

  3. You get the details

    The order arrives in your dashboard with totals, tax and delivery fee worked out, ready to print.

  4. Your customer moves forward

    Food is prepared, and customers can call back to check, change or cancel an order that's still pending.

Tailored to your restaurant

Every restaurant is different

Your menu, service style, opening hours and way of handling orders are your own. ring2order is set up around them: your menu and prices, your hours, your tax rate and delivery fee, your delivery area, even the voice your callers hear.

You get a service that fits how you work, not a one-size-fits-all answering line.

See plans and pricing
Illustration of an independent restaurant storefront with an open sign

Built for independent restaurants and takeout spots.

Monthly and yearly revenue calculator

A few answered calls a day add up

Every call that goes unanswered is an order that goes somewhere else. See what just a few extra orders a day are worth to your restaurant over a month and a year.

Just 1 order a month covers the $35 Pay as you go plan.

Extra revenue per week
$735
Extra revenue per month
$3,185
Extra revenue per year
$38,220
Estimated ring2order cost per month
$55

Estimates only. Cost assumes about 2 minutes per call and includes the pickup service and assistant minutes, before tax and add-ons.

Questions

Frequently asked questions

How do calls get to ring2order?

You keep your existing phone number and phone provider. When you sign up, we set up a call-forwarding address for your restaurant, and you forward calls to it, either all calls or only when your team doesn't pick up. Your phone company can help with call forwarding.

Is ring2order a phone service?

No. ring2order is software for restaurants. We don't sell phone lines, calling plans, SIM cards or phone numbers. You keep your own phone provider and forward calls to the ring2order assistant, which takes orders and bookings and sends them to your dashboard.

Who answers the call?

Calls are answered by ring2order's virtual host, a computer-generated voice set up with your menu, prices and hours. If a caller needs a person, the call can be passed to your staff or a message can be saved for a callback.

Do my customers have to give their phone number?

No. We use the caller's phone number automatically, so customers don't have to repeat it, and they can check on a recent order just by calling from the same phone.

What languages are supported?

Callers can speak in their own language and get answers in that language. This includes English, Spanish and many other languages.

How does delivery work?

With the delivery add-on, each delivery address is checked against your delivery area before the order is taken. If the address is outside your area, the caller is offered pickup instead. Your delivery fee and tax rate are added to the total.

How much does it cost?

Every ordering plan includes the pickup service for $15 a month, plus the assistant minutes you need. Pay as you go assistant minutes are $0.20 each, in packs of 100, 250 or 500, so plans start at $35 a month. Busy restaurants get 1000 minutes for $150 or 2000 minutes for $300, just $0.15 per assistant minute. Delivery is a $15 a month add-on and reservations are a $20 a month add-on. Restaurants that only want a reservations software can choose the Reservations only plan for $55 a month, including 100 assistant minutes. See pricing for full details.

How do reservations work?

With the reservations add-on, or the stand-alone Reservations only plan, callers can book a table by phone, and your website visitors can book online through your own booking page. Guests who walk in can join the waitlist at a tablet kiosk by your door, and you see every booking and waiting party in your dashboard. Guests get text confirmations and reminders automatically, and each automated text counts as 1 assistant minute.

Do unused minutes expire?

No. Unused minutes roll over from month to month for as long as your account stays current. They end only if your account is cancelled or a payment is more than 10 days overdue.

Do you help with setup?

Yes. Setup is self-serve and free, and we guide you through it step by step. If you'd rather we do it for you, our done-for-you setup is a one-time $149: we load your menu and settings, help set up call forwarding and run a test call with you.

Can I cancel?

Yes. You can cancel your subscription at any time and it stops at the end of the billing period you've paid for. See our refund policy for details.

Are calls recorded?

Yes. Calls are recorded and transcribed so you can review orders and requests in your dashboard. Our privacy policy explains how this information is handled.

Let's talk about your restaurant

Ready to make your restaurant phone work smarter?

Whether you run a takeout spot, a neighborhood restaurant or a growing food business, we'd love to hear how you handle calls and orders today.

Get in touch
  • No obligation
  • Friendly advice
  • Tailored to you